Cancellation and Refunds

• All registration cancellations must be submitted in writing ebagsic@seia.org.  The e-mail date will be the date of the cancellation request if the cancellation falls on a deadline and the amount refunded is disputed.    

• Cancellation requests received more than thirty (30) days prior to the event start date will receive a full refund of the registration fee, less any processing fees incurred by SEIA related to the registration and/or cancellation.  

• Cancellation requests received less than thirty (30) days prior to the event start date are not eligible for a refund.  

• Refund requests based on exigent circumstances will be reviewed by SEIA event staff on a case-by-case basis and issued at SEIA’s sole discretion. 

• Requests for refunds will be processed within forty-five (45) days and will be issued to the original payment method. 

• Cancellation of a registration does not cancel an attendee’s hotel reservation.  Individuals are responsible for cancelling their own hotel reservations.   

• Substitutions are allowed by individuals within the same company, prior to the event or onsite.  Once a substitution has been made, the original registration will no longer be valid. No substitutions will be permitted after an attendee has picked up their badge.      

• In the event the conference is cancelled, all attendees will receive a full refund of the conference registration fee.  SEIA’s liability is limited to the conference registration only.